A practical IAML program for frontline managers and supervisors who need better habits for complaints, documentation, discipline, retaliation awareness, and knowing when to involve HR.
Employment law issues rarely arrive labeled as legal issues. They show up as performance concerns, attendance problems, uncomfortable conversations, informal complaints, scheduling decisions, workplace conflict, or quick questions from employees.
This 4-hour live virtual or on-site IAML program is built for frontline managers, supervisors, department heads, and operations leaders. It teaches practical first-response habits for complaints, documentation, discipline, retaliation, harassment, discrimination, leave/accommodation signals, and when to involve HR.
Managers learn to notice complaint, retaliation, harassment, discrimination, leave, accommodation, and documentation signals earlier.
Participants learn how vague, emotional, inconsistent, or after-the-fact notes can create avoidable HR problems.
The program gives managers practical escalation habits so they do not improvise through sensitive employee issues.
The training is organized around common manager moments: an employee raises a concern, performance slips, discipline is considered, leave or accommodation signals appear, or conflict needs a careful first response.
What to say, what not to promise, what to document, and when to bring HR into the conversation.
Handle the first conversation without minimizing the concern or overpromising a result.
Why timing, tone, assignments, follow-up, and discipline decisions matter after an employee raises a concern.
Recognize when an ordinary management action may look different because of what happened first.
How to make performance documentation more factual, consistent, and useful for HR review.
Write clearer records that support sound decisions instead of creating new problems.
How to recognize conduct or comments that may require HR attention even when raised informally.
Identify the moments when a manager should stop handling an issue alone.
How attendance, medical, schedule, and performance conversations can trigger HR obligations.
Know when employee comments or requests should be escalated for HR review.
What managers should preserve, who they should notify, and what they should avoid doing once an issue may require investigation.
Protect the process before facts are lost, reshaped, or discussed too widely.
The program is designed for people managers and supervisors who need practical guidance, not legal theory, on how to handle workplace issues consistently and when to involve HR.
People who hear employee concerns first and make day-to-day performance decisions.
Leaders responsible for consistency across teams, shifts, and locations.
HRBPs and employee relations leaders who want managers using clearer first-response and escalation habits.
Use the scheduled live virtual session for individual managers, a team pass for a group, or ask IAML about bringing the program on-site for your organization.
Register for the July 29 live virtual session, reserve a team pass for a group, or request on-site delivery for a private manager group.
For one manager, supervisor, HRBP, or operations leader attending the scheduled live virtual session.
For organizations sending a manager group to the same live virtual session.
For teams that need to add more managers beyond the team pass.
Participants receive an IAML certificate of completion. Continuing education credit eligibility can be confirmed with IAML before registration.
Featured faculty include employment-law practitioners who translate advisory, litigation, compliance, and workplace-policy experience into practical manager guidance.
Real advisory, litigation, compliance, and workplace-policy experience.
Legal concepts translated into documentation, escalation, and day-to-day supervisor guidance.
Participants work through practical questions before issues become claims.
Of Counsel, Wymer Employment Law
Dawn represents employers in employment, contract, and insurance disputes—with experience on both the plaintiff and defense sides. She champions a proactive approach to workplace issues, helping businesses prevent conflicts before they escalate into costly crises.
Director, Global Employment Law, Terumo Blood & Cell Technologies
Brenda represents employers on discrimination, wage-and-hour compliance, workplace privacy, and wrongful termination disputes. She partners with HR professionals to prevent problems before they become lawsuits—and has delivered dynamic, practical IAML training for over 15 years.
Founder, Law Offices of Wayne Williams
Wayne advises employers on discrimination, harassment, wrongful discharge, wage-and-hour compliance, and traditional labor law. A former University of Colorado professor and IAML faculty member for over 20 years, he brings both courtroom experience and classroom clarity to every issue.
IAML programs combine long-running institutional credibility with practical participant feedback about what matters most: clear explanations, useful discussion, and language managers can bring back to work.
Professionals have completed IAML certificate and employment-law programs.
Years helping HR, legal, compliance, and management teams navigate workplace law.
Experienced employment-law attorneys connect legal rules to real workplace decisions.
“I found the seminar extremely educational. The instructors related the subject matter to each class attendant very well. They were very well spoken and allowed for great interaction with the group as well. The instructors knowledge and practical use of the subject matter translated into the class”
Sean O'Brien
Operations ManagerRaymond Corporation
“The instructor was fantastic. She used a very common sense approach to communicate best HR practices.”
Jon Flowers
Employee Relations SupervisorFred Hutchinson Cancer Research Center
“The program was simply outstanding! This well-balanced program of case review and discussion adds so much value to any business. I strongly recommend this program to any business wishing to mitigate potential risk.”
Allison Dennis
Employee Relations ManagerSantee Cooper
“The instructor was the best presenter/facilitator I have ever had in a classroom/conference. She was upbeat, entertaining and used real-world examples to help the students learn! She was fantastic! I look forward to attending another one of her seminars!”
Erica Bekemeier
Manager, Labor & Employee RelationsNetJets Inc.
“Excellent as usual! The instructors do a great job of covering recent court cases that may impact our decision making.”
Janet Larson
Corporate Employee Relations ManagerT-Mobile
“The classroom participation was excellent and allowed us to share situations and get other perspectives in a safe space. This was the best seminar that I've ever attended.”
JoAnne Guerrant
Employee Relations ManagerDelta Community Credit Union
“The instructor's intellect and energy truly made this an interactive session which is paramount for all adult learning. Kudos to him and to IAML!”
Michael Cook
Corporate Employee Relations ManagerMillerCoors
“IAML is my ‘go-to’ source for continuing education to ensure I am current in employment law. the instructor consistently provides applicable case studies and ‘real life’ interpretations of the law. He keeps the class entertained while at the same time providing us with tips we can implement immediately in our own companies.”
Susie White
Employee Relations and Training ManagerAlfa Insurance
“I thoroughly enjoyed the program. I appreciate the role playing and explanations, as it helps to determine which scenario may work best for a situation, depending on the circumstances. It’s always helpful to hear explanations of why one approach may work better than another.”
Tammy Gabard
Senior Manager – Employee RelationsRAI Services Company
“Another outstanding conference. IAML and the instructor continue to provide excellent training; and the information is always current and useful. There is never a doubt about the functional substance in an IAML conference.”
Vicki Vanderpool
Corporate Employee Relations & Compliance ManagerIngram Industries, Inc.
“The instructor was fantastic! She did an amazing job of presenting the information clearly and concisely. Her high energy level engaged us in thought provoking conversations instead of ‘talking at us’ like many instructors tend to do.”
Brittany Hepler
Mobility SupervisorDayle McIntosh Disability Resource
“Both instructors were very informative and presented very well. The knowledge I gained was great and the interaction was outstanding. Well worth the time and money.”
Alan Rasmussen
Regional Association Relations ManagerBig Lots, Inc.
“I really enjoyed the seminar. I learned a great deal and will definitely be able to apply what I learned once I’m back in the office.”
Alana Tomczyszn
Human Resources ManagerCWS Capital Partners LLC
“The seminar offered incredible value for me. The instructors were able to rely on past examples and cases to help illustrate the learning. It was a great learning experience for me.”
Amanda McIvor
Senior Human Resources ManagerGerdau
“The instructor was extremely dynamic in her presentation skills and seemed to take a vested interest in our learning the information. I was very impressed with her background and appreciated hearing her personal experiences which help to bring the information to life!”
Ashley Heird
Senior Human Resources ManagerBloomin’ Brands
“Of all the IAML seminars I have attended, this was by far the best and most informative, especially to HR professionals. I was very pleased with the entire program.”
Barbara Bohlman
Sr Compensation & Benefits ManagerThe Boca Raton
“This is my second IAML seminar in as many years. The quality of the content covered is unmatched for the HR training industry. Your instructors are top-notch and your seminars draw HR professionals from some of the largest and most innovative organizations. Keep up the good work!”
Brandon Minner
Human Resources ManagerGeneral Dynamics Mission Systems
“This is the first time I’ve attended this seminar and I plan to attend again.”
Brenda Heck
Compensation and Benefits ManagerPlastic Omnium Auto Inergy
“With almost 20 years in the field of employment law, this was one of the best, if not the best, seminar I have ever attended.”
Charles Rando
Personnel Field ManagerWyoming Department of Workforce Services
“My only wish is that I had attended this seminar earlier in my career! The information I learned is invaluable.”
Christina Lipetzky
Human Resources ManagerMontana Department of Environmental Quality
“Amy is an extremely knowledgeable professional with years of labor relations experience. This is invaluable to have as an instructor. She gained immediate credibility with the group with her extensive knowledge, experience and life anecdotes.”
Christine Galicho
Regional Human Resource ManagerLinens 'N Things
“This seminar is fantastic for both novice and seasoned HR folks. I would strongly recommend that this program be mandatory for non-HR employees as well. General supervisors and managers will see a huge benefit in understanding human resources.”
Christopher Lopez
Project Manager, Labor RelationsSouthern California Edison
“Both instructors were amazing and talented women. They kept the entire class engaged and eager to learn the entire time. I highly recommend them!”
Danielle Tucci
Human Resources ManagerCity of Bethel, Alaska
“Thank you for all of the information that was given. I am very excited to apply the knowledge that has been given. I would very much like to continue to work with the IAML team to continue my education.”
David Deem
Continuous Improvement ManagerLear Corporation
“This was my third IAML seminar and I have been very impressed each time. The information is comprehensive, in-depth, and very relevant. I plan to attend more IAML seminars in the future.”
Gloria Lindsey
Human Resources Benefits ManagerThiele Kaolin Company
“I rated The instructor 'excellent', only because 'super' is not an option on your form!”
Greg Sut
Human Resources ManagerMcKinley Packaging
“Very good seminar; one that I would highly recommend to all HR professionals. I will attend more IAML sessions… worth every penny. Even the $60 I lost playing blackjack!”
Hjordi Churchill
Human Resources ManagerFederated Mutual Insurance Co.
“Excellent seminar! This is the second IAML class I have attended. As a new manager, the information presented was invaluable! The instructor was amazing! I will definitely be back!”
Holly Dean
Employment ManagerAlfa Insurance Company
“The instructor was outstanding! Energetic, informative, informal, interesting and easy to understand. Outstanding use of examples, scenarios and hypothetical situations. I highly recommend her.”
Jace Hunter
Training ManagerHornbeck Offshore Services
“This was an excellent seminar and well worth the time and money invested. The instructors were very knowledgeable and interesting and their different styles were effective. The materials will be a great reference tool. This seminar was recommended by previous IAML participants and I will recommend it to others.”
James Dengler
Staff Training & Development ManagerENSCO
“John was absolutely amazing! I learned so much from him – I could have stayed an entire week to listen to him. He is a phenomenal educator.”
Jessica Cognata
Payroll ManagerWegmans Food Markets
“The vast knowledge and experience of the instructors; entertaining and dynamic presentation style; discussion method of training was well received; linkage of legal facts to actual cases was enlightening.”
Jose Martinez
Facilities Maintenance Program ManagerSandia National Laboratories
“The content and presenters were fabulous, as always!”
Katy Grachek
Human Resource Benefits ManagerKentucky Employers' Mutual Insurance
“Perfect! Exactly what I hoped to gain. Delivery in such a fashion that kept everyone's attention. Already referring to materials, you have a lifelong customer!”
Kelly McNamara
Manager, College Relations-EmploymentWestRock
“Both of the presenters were fantastic! The instructor ‘open discussion session’ was a terrific way for us to discuss specific topics affecting our individual workplaces. The personal experiences shared by the instructor of working for the NLRB (workplace issues) were fascinating.”
Kelly Stiles
Human Resources ManagerCity of Unalaska, Alaska
“This is the third time I've taken this conference in the last five years. John and the instructor present very insightful information in an entertaining and enjoyable way. It will keep me coming back for a refresher every few years.”
Leo Allegranza
Plant ManagerEdison Mission Energy
“Both facilitators were excellent! I will be able to use key learning tools from the seminar immediately within my organization. Thank you again for another awesome course!”
Michi Eaton
Regional Human Resources ManagerAutoVin
“The information covered in this program was excellent! The speakers were wonderful. They kept the program fresh and interesting. It just seems it's never enough time to go over all the changed in this ever-changing field.”
Monica Taylor
Human Resources ManagerOak Hall Cap & Gown
“This was my 13th year in a row attending an IAML program. These classes and instructors present real life situations that HR deals with every day. Classes are informative and fun!”
Nancy Myles
Human Resources ManagerKadant Black Clawson LLC
“I have been in HR for 15 years and attended a lot of seminars, this was my first IAML seminar and you can bet my budget dollars were well-spent. I'll continue to look for your seminars first!”
Ruth Erwert
Recruiting ManagerChelan County PUD
“I really enjoyed the class. I appreciated Tom Schendt’s teaching styles and how he involved everyone in the class and made it interactive. He certainly succeeded in making a potentially boring subject quite fun.”
S. Greg Robinson
Human Resources ManagerSuominen
“Instructors did a great job and I enjoyed it so much. I liked their teaching styles, which made it so interesting and fun. I really wasn't ready to leave at the end of the week. Awesome team!”
Savarda Snell
Assistant Human Resources ManagerKroger Vandervoort Dairy
“I thought the seminar was very informative! I will definitely utilize my new skills I have acquired during the training. I would highly recommend others to use IAML as their training/learning tool. I cannot wait for the next conference!”
Stephanie Banach
Shareholder Relations ManagerAkhiok-Kaguyak, Inc.
“The seminar was very insightful and the content well organized. The facilitators are to be commended for such an exceptionally delivered seminar!”
Susan Shettles
Manager, HR Projects & AnalysisFedEx
“Our instructor was a great presenter with great real life examples. His summaries of significant federal employment law were invaluable.”
Tim Hartman
Sr. Regional HR Manager & HR CounselSilgan Containers
“All compensation and benefits professionals should consider this seminar. There is a large volume of valuable information presented in an effective, dynamic setting. The speakers are certainly well-equipped and are very attuned to the needs of the class members.”
Todd Hanson
Corporate Human Resources ManagerPrintpack, Inc.
“I loved the case/scenario review. The small group setting allowed us the ability to ask questions. Although I was hesitant to do the role play I learned a lot from it.”
Andrea Johnson
School Nutrition DirectorGeorgia Department of Education
“The seminar was excellent. The instructors were extremely knowledgeable and made a point of allowing the class to interact. This one week not only provided me with knowledge I did not have, it also gave me a new appreciation for what I do.”
Angelique Anderson
Executive Director, Strategic HR Business Partnerships - People & CultureCatalina Marketing
“The instructors did an excellent job with current workplace issues and their practical experience was enlightening.”
Barbara Naples
Executive Director, BenefitsBaylor College of Medicine
“The old Raiders had a motto – 'Commitment to Excellence'. The same can be said about IAML's seminars. From the IAML training to the program, you get nothing less than excellence. You can trust and respect the quality of the presenters. Keep up the great work IAML!”
Christopher Lopez
Labor Relations DirectorKroger
“This was a great program! One of the most useful programs I have attended in a long time. Instructors were awesome!”
Dean Goodwin
Deputy Director, AdministrationNorthern Virginia Criminal Justice Training Academy
“The presenters made a rather intensive 5 days not only educational and instructional but interesting and enjoyable as well. Best seminar in HR I've ever attended.”
Diane Altaffer
Director of Human ResourcesBlackstone
“Excellent course for establishing a foundation in conducting investigations.”
George Vukazich
Sr. Director, Employee and Labor RelationsCity of Hope
“All three instructors were wonderful in their own way. Finding attorneys who can teach is a rarity. I found the information current and relevant. It will definitely have an impact on my HR practices. Thank you for a great seminar!”
Heidi Hill
Director Training, Development and EngagementC2 Solutions
“I thought IAML provided an incredible instructor. The program was engaging, dynamic, and incredibly informative. I’d give him more than 2 thumbs-up if I had more hands.”
Jennifer Dibble
Director, Employment CounselEdwards Lifesciences LLC
“This is one of the best seminars I have ever attended. Our instructor was thoroughly engaging and his energy, enthusiasm and enjoyment of his subjects was infectious. I was sorry for it to end on Friday.”
John Livingston
Assistant General Counsel & Human Resources DirectorLiberty National Life Insurance Company
“Frankly, this was one of the most informative professional training programs that I have attended.”
Julian McQueen
Director of Employee & Labor RelationsStanley Black & Decker, Inc.
“Your presenter is a great instructor. He made the session fun and relevant to the real world.”
Karina Beltran
Human Resources DirectorKB Home
“It was an excellent seminar and I learned quite a bit. The speakers were great. The information was relevant, current, helpful and could be immediately applied. All in all, it was an excellent event and I'm already budgeting for the Advanced session next year.”
Kelli Whorton
Human Resources DirectorRLF
“One of the best programs I've been to! the instructor has a great sense of humor. Knowledge base of attendees was great and learned a lot from that interaction as well.”
Kris Ellis
Director of Talent Acquistion & Payroll AdministrationInpro Corporation
“The instructor was exceptional and found the right balance of presenting employment law as it is written, while encouraging relevant experience sharing from participants and her own case work.”
Kristen Van Damm
Director - Trust Specialties People LeaderPwC
“The seminar, in my opinion, was second to none. All of the information was very well delivered and explained in detail so that everyone, from the least to the most experienced, was able to understand. IAML did an outstanding job and I will be sure to highly recommend your seminars to anyone who inquires.”
Laurie Keenan
Director of Human ResourcesMohegan Sun
“Both blocks provided information I needed. Both presenters were very knowledgeable and presented the material in a very interesting format. The hands-on segments were most helpful because it made me stop, think and apply the information.”
Marilyn Sauls
Human Resources DirectorMississippi College
“This was the fifth program I've attended and, as usual, it was GREAT. I attend other HR related conferences from time to time and I have to say, IAML sets the standard. None of the others come close. Keep up the great work.”
Merle Voigt
Human Resources DirectorCorporate Systems, Inc.
“The content was current, relevant and very practical. I appreciated the interactive format and the opportunity to network with other professionals facing similar challenges.”
Michael Chen
Director of Human ResourcesTechSmart Industries
“Outstanding conference. One of the best I've been to! the instructor presenting made the 'could-be dry' tropics into interesting topics and he kept the group going. Great presenter!”
Nicole Zemanek
Associate Director of Human ResourcesMark-Taylor, Inc.
“The instructor was truly inspiring. She gave me the energy that I needed to continue in the field of HR. I would recommend her session to entry level HR professionals as well as a refresher for seasoned professionals.”
Patrice Terrell
Associate DirectorGeorgia College
“I found the seminar to be very informative and relevant. You certainly have two gems in the instructors. Their knowledge of the subject matter and the ease in which they interact with the attendees made the seminar a true success. I have stated as much to the powers that be here in a formal memo, and have recommended the seminar to other managers.”
Robert Smith
DirectorPhiladelphia Gas Works
“The instructors did a great job of keeping the participants engaged while covering material that could have been very dry.”
Steven Pennell
Human Resources Director, Talent & TechnologyShurtape Technologies, LLC
“I was extremely happy with the presenters. The information exceeded my expectations and the other participants were very helpful in sharing their experiences. I signed up for this course after researching ‘human resources training’ on the internet. I reviewed a lot of different training programs and determined the information on your website was the most thorough and comprehensive.”
Teresa Malekzadeh
Executive DirectorBeacon School
“I am a regular and will continue to attend and work with IAML. Material is up-to-date, pertinent and presented in an excellent manner.”
Timothy Taylor
Human Resources DirectorThe Home Depot
“The instructors were outstanding. They know the law and they understand the day-to-day implications for managers and HR professionals. The cases were fascinating, the implications were clear and all of the speakers had a wonderful sense of humor.”
Wesley Masters
Human Resources DirectorMONY Group, PLC
“Instructors were both knowledgeable, witty at times yet professional always! They naturally complement each other's teaching styles. Refreshed and learned a lot.”
Catherine Maratita
Assistant Vice President & HR OfficerBank of Guam
“Great update as always. I get more from these 2 days of interaction than in any other seminar. Will be sending many in my group to IAML offerings this year. the instructor has amazing knowledge and his style allows for great interactive discussions and debates.”
David Currie
Vice President, Human ResourcesDana Incorporated
“The instructor is one of the best labor/employment attorneys in the country. It’s hard not to learn something from him!”
David Theurich
Vice President & Human Resource CounselWestern & Southern Financial Group
“Fantastic blend of “need to know” information with practical application. I appreciated the role playing and feedback to help us be better interviewers and investigators. The take-away information and tools were also excellent!”
Jami Painter
Associate Vice President for HRUniversity of Illinois System
“This conference is one of the best methods to stay up-to-date in the ever-changing world of employment law.”
Jeff Herring
Chief Human Resources OfficerUniversity of Utah
“Great job! The information will assist me and my company in effectively administering our employee benefits.”
Julie O’Dell-Michie
Sr. Vice President & Chief Administrative OfficerBlue Ridge Electric Membership Corporation
“Great conference as usual. The instructors are terrific and the information they present will definitely help keep our management out of trouble.”
Keith Goto
Vice President, Human ResourcesAlexander & Baldwin, Inc.
“I would highly recommend the program to my colleagues in the public sector. The speakers presented each legal theory covered in the program with practical examples of how they apply to the workplace of today.”
Michael Dalton
Assistant Chief of the Fire DepartmentBaltimore City Fire Department
“The instructor was, as always, excellent! His knowledge of current case law and ease of interaction with the class is exceptional.”
Mike Reinerth
Sr. Vice President - Chief Human Resources Officer & Lead Negotiations AdvisorSparrow Health System
“The examples used and interactive nature of the course was very helpful. Excellent choice of facilitators - they knew the material and were very engaging.”
Paul Carney
EVP, Chief Human Resources OfficerCarter Bank & Trust
“The instructor filled every segment of the conference with practical advice and the legal reasoning to support it.”
Roy Thrash
Chief Counsel, Labor and EmploymentInternational Paper
“The class was very useful to me, I was able to take what I learned and apply it back at my job. A lot of times training seminars only cover the basics – this seminar really got down to the detail of things which was great.”
Stephanie Calhoun
Vice President People Strategist and Global Culture TransformationLumen Technologies
“This was by far, the best seminar I've ever attended! The materials provided are a great resource and the instructors did a great job of presenting the information.”
Sylvia Ayala
Vice President, Human ResourcesGladney Center for Adoption
“This was the best HR seminar that I have ever attended. It provided a thorough overview of critical HR information and was very well organized. The attorneys were humorous and understood the HR challenges that we face, they gave good advice.”
Tracy Gee
Chief People OfficerNational Association of Corporate Directors
“What a wonderful experience. Great instructors and information. The materials provided are invaluable.”
Vickie Page
Vice President, AdministrationNational Field Representatives
“Information and materials were excellent, but the experiences shared by the facilitators was fantastic! the facilitator interactive facilitation style really made the course very interesting and memorable. Thanks for a great course!”
Yvette Klepper
Chief Human Resources OfficerPalm Beach County Tax Collector's Office
“It was great learning the information, but also very useful hearing from others attending the class. I learned a wealth of information.”
Brittney Viator
Benefits AdministratorFJ Management, Inc.
“I enjoyed the seminar, particularly how the instructors tied case law to various issues. It taught me that even 'rock solid' cases can end up being a nightmare, especially when juries get involved.”
David Hoak
Executive Team Leader - Human ResourcesTarget
“I truly enjoyed this class. This is one of the best courses I have taken. Thank you!”
Debbie Chavez
Center Business AdministratorSandia National Laboratories
“This is the best course I have ever attended. The instructors are well informed and have a repertoire of stories that emphasize the issues. Course materials are also excellent!”
Debbie Colia
HR Executive ConsultantCedars-Sinai
“It’s always good to come back to IAML to get updated on the newest rulings as well as to refresh my knowledge of employment law. The instructors were very good and their presentation skills were excellent. Sometimes just reading ‘the law’ can be so boring. IAML’s courses are far from boring! Thanks again for a great class!”
Denise Teuscher
Lead Labor Relations SpecialistBattelle Energy Alliance
“I think that this program is one of the best that you could ever attend as a human resource professional. It is comprehensive and thorough. I left this training with the human resource equipment I need.”
Dennis Scott
Personnel OfficerOffice of Regulation Policy and Management, Department of Veterans Affairs
“The seminar was the best. Faculty did an outstanding job of making legal information understandable for non-lawyer professionals. I am planning to attend the Advanced Conference.”
James Dillard
Personnel AdministratorLubrizol
“This was the most enjoyable seminar I have ever attended. Wonderful instructors, excellent location and great materials.”
Kathleen Via
EEO AdministratorMason & Hanger Corporation
“Both speakers were excellent. Their real life experiences and examples helped me to relate. The interaction in/within class was very helpful. Very informative!”
Kristin Stinson
HR Training and Compliance OfficerSOC Nevada, LLC
“Wayne turned what I dreaded to be five days of boring lecture into insightful and lively discussions.”
Nikki Soares
Global Talent Acquisition Leader, Biotechnology GroupCytiva
“Always enjoy this seminar. It really means a lot to fully trust the information that I receive from these wonderful instructors. We, as HR professionals, are very fortunate for their participation in your program.”
Sharon Moran
Senior Benefits AdministratorSalt River Materials Group
“I thoroughly enjoyed the seminar. I really appreciated that the instructors allowed participants to ask questions and work through our issues and concerns.”
Sherry Murphy
Lead Human Resources Business PartnerBarrick Mining Corporation
“I loved that it was a refresh of the laws and we discusses real life examples that had already happened... plus, classmates shared their current situations that we talked through. Instructors were very interesting, which made the class much more enjoyable than I was expecting.”
Stephanie Valdez
Head of PeopleCerebral
“I learned so much more from this seminar than I have ever learned in other seminars.”
Tasha Davis
Affirmative Action OfficerCity of Racine, Wisconsin
Get clear answers on audience fit, manager readiness, workplace topics, group attendance, and how this training should be used alongside HR and legal guidance.
The program is designed primarily for frontline managers and supervisors. HR partners may attend or observe when they are supporting a manager group, but the training is written for the people who hear employee concerns first and make day-to-day workplace decisions.
Participants can receive an IAML certificate of completion documenting the 4-hour manager and supervisor training. This is a practical completion credential for internal development records, not a full employment-law certificate program for HR professionals.
Credit eligibility should be confirmed with IAML before registration. The program is designed first for frontline managers and supervisors, not as an HR certification course. HR professionals who attend may be able to use the completion documentation for applicable self-reported professional development where their credential rules allow HR-related training.
No. The program helps managers recognize risk, respond appropriately, and know when to involve HR. They do not need to become employment lawyers.
Topics include complaint response, harassment and discrimination basics, retaliation risk, documentation, discipline, performance conversations, leave and accommodation issue spotting, investigation boundaries, and HR escalation.
Yes. Organizations can send one manager to the live virtual program, reserve seats for multiple managers, or ask about on-site training for a larger private group. Request program details and IAML can help identify the best fit.
No. This is practical educational training. It helps managers recognize workplace issues and know when to involve HR or legal counsel, but it does not replace legal advice for a specific situation.
Yes. HR leaders may observe at no additional cost when their organization sends managers to the live virtual session.
