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Business Skills

IAML has a proven track record of success providing online learning solutions. Through our partnership with leading employment law and human resource management experts, as well as experts in the design and operations of elearning platforms, we produce highly effective training courses for organizations of all sizes, in both the public and private sector.  Our concise and engaging courses address critical employment law and compliance needs and achieve consistently high completion rates, as well as a 97% learner satisfaction rate.  IAML offers a wide range of individual titles (information below), as well as a new Certificate in Lawful Employment Practices for Supervisors & Managers.  Please click on the "Learn More" button in the adjacent column. 

Management & Leadership

  • Creating a Bully-Free Workplace
  • Business Ethics for Managers
  • Managing Conflict: A Collaborative Approach
  • Meeting the Delegation Challenge
  • Maximizing Employee Performance
  • Leading a High-Performance Team
  • How to Hire the Right People
  • Management Basics
  • Personal Leadership Power

Communication

  • Power Speaking
  • Are You Really Listening
  • High Impact Visual Aids
  • The Effective Business Writer
  • Interpersonal Communication
  • Effective and Appropriate E-mail Use

Personal Development

  • Goal-Setting in the Workplace
  • Participating in a High Performance Team
  • The Power To Change
  • It's About Time
  • PROACTion: Change, Innovation and Opportunity
  • Managing Information Overload
  • Lose The Meeting Blues
  • Negotiation: Your Road to Success
  • Handling Conflict

Sales & Service

  • Sell For Success: What You Need To Know
  • 1 to 1: Customer Service Success
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