Certificate in Essentials of Human Resource Management Seminar

Contents

• Block I: Legal Aspects of HR Management
  

• Block II: Human Resources Management
  

Employment Discrimination Law

• Title VII of the 1964 Civil Rights Act (discrimination and retaliation)
• The Age Discrimination in Employment Act
• The Americans with Disabilities Act (including reasonable accommodation and undue hardship)
• The 1991 Civil Rights Act
• The Equal Pay Act
• Executive Order 11246/Affirmative Action
• The Rehabilitation Act
• State discrimination laws

Kinds of Discrimination

• Disparate treatment
• Disparate impact
• Harassment (including sexual harassment)

How Discrimination is Proven

• Direct evidence ("smoking guns")
• Circumstantial evidence
• Statistical/numerical evidence

Specific Laws/Rules Regarding Employment Termination

• "Employment at-will"
• Public policy discharge
• Implied contracts
• Whistle-blower laws

Labor Standards Laws

• Fair Labor Standard Act (wage-hour, overtime, child labor)
• Occupational Safety & Health Act
• Family & Medical Leave Act

Labor Law - The National Labor Relations Act

Miscellaneous

• Worker's Compensation
• COBRA
• ERISA
• WARN
  

Potential Personal/Individual Liability of the Manager/Supervisor

Safety and Security Issues in Today's Workplace

Employee Selection: Hiring and Interviewing Employees

• How to avoid costly hiring mistakes
• What to look for
• What not to ask
• Negligent hiring
• Objective vs. subjective criteria
• Workplace diversity issues
• Employee orientation
• Drug testing/medical evaluations

Managing, Training and Supervising Employees

• What is/is not "harassment" on the job
• The importance of good communication
• Negligent retention/supervision
• Job assignments/onerous work/overtime
• Employee safety
• Job accommodation/pregnancy/family-medical leaves
• Employee privacy/electronic monitoring
• Drug and alcohol policies/practice
• Investigating/reporting employee complaints
• The supervisor or manager who keeps notes, a diary, or a notebook about his/her employees

Evaluating/Appraising Employees

• Importance of the evaluation in litigation/employee relations
• The biggest obstacles to honest, accurate evaluations
• How to correct performance/conduct problems
• The self-appraisal as an important management tool
• How to say what you mean on an evaluation

Employee Discharge and Discipline

• A detailed checklist for supervisors and managers to reduce the likelihood of "wrongful discharge" and/or claims of discrimination
• Unemployment claims
• Requests for a job reference/defamation risks

• Develop an understanding of HR from different perspectives
• Apply mindmapping, an integrated HR strategic thinking and decision-making tools
• Assess external and internal environments
• Make the vision for HR explicit
• Determine HR delivery strategies to achieve the vision
• Align HR with the business
• Participate in strategic decisions
• Plan for change in HR
• Improve HR performance through the application of sound compensation practices, hiring strategies and learner targeted training.

Develop Your Compensation Plan "an overview"

• Understand the components of compensation
• Pinpoint Benefit facts
• Communicate with individualized compensation summaries
• Establish an effective plan strategy

Job Pricing for Today's Market

• Understand how to conduct an external market comparison
• Determine internal job worth through job evaluation
• Recognize pros and cons of various job evaluation methods
• Consider compensation trends and projections

Tools and Methods to Maintain Equity

• Understand compensation self-assessments
• Perform median compensation analysis
• Conduct weighted and simple average compensation analysis

Ensure Lawful Pay Practice Compliance

• Recognize exempt or non-exempt classifications
• Identify equal pay self-audit
• Apply IRS SS8 form to determine employee versus independent contractor
• Understand independent contractor agreements agreement strategies

Proactive Performance Management and Strategies

• Understand performance management process and timeline
• Apply steps to performance planning and goal setting
• Discover tools to eliminate "fuzzy" goals

Strategies to Contain and Reduce Hiring Costs

• Learn how to calculate the cost of a hiring error
• Determine your average cost per hire

Gain a Thorough Understanding of the Job to be Filled

• Apply time tested and effective job analysis
• Isolate the critical competencies required to perform the job effectively
• Discuss easy-to-use tools and tips for developing or revising job descriptions

Creating Sourcing Strategies

• Understand the Labor Market and it's influence on your long and short term hiring strategies
• Clarify internal sourcing strategies
• Identify external sourcing strategies
• Build a sourcing plan
• Measure the effectiveness of your plan

Competently Select the Right Candidates

• Plan the interview
• Create an interview guide
• Develop questions that measure candidate competencies
• Apply open-ended, probing and closed-ended questions
• Effective listening techniques
• Understand use of multi-rater evaluation forms

Applied Job Offer Acceptance Strategies

• Sell the candidate on the job and the company
• Create an enticing offer

Create New Hire Excitement

• Develop tips and strategies
• Expand onboarding topics and delivery methods

Training the Trainers...Subject Matter Experts Gear Up to Understand How to Effectively Develop and Delivery Targeted Learning Training

Question What is to be Learned: Organizationally/By Task/By Individual Learner

• Design and specify how learning will take place
• Develop, author and produce learning tools
• Implement and deliver instruction
• Evaluate learning experience to determine program effectiveness

Apply Adult Learning Styles in the Classroom

• Understand how adults perceive and process new information
• Prepare programs that address varied learning styles

Utilize Learning and Retention Strategies

• Discover tips and methods for program content retention
• Understand how to utilize individual learning plans
• Learn how to support ROI

Maximize Room Setup To:

• Compliment topic delivery
• Improve participation through participant centered learning

Effectively Manage the Classroom

• Apply presentation tips
• Implement effective use of questions
• Manage disruptive or disengaged participants
• Discover strategies for working with strong emotions