Certificate in Essentials of Human Resource Management Seminar

Contents

• Block I: Legal Aspects of HR Management
  

• Block II: Human Resources Management
  

Employment Discrimination Law

• Title VII of the 1964 Civil Rights Act (discrimination and retaliation)
• The Age Discrimination in Employment Act
• The Americans with Disabilities Act (including reasonable accommodation and undue hardship)
• The 1991 Civil Rights Act
• The Equal Pay Act
• Executive Order 11246/Affirmative Action
• The Rehabilitation Act
• State discrimination laws

Kinds of Discrimination

• Disparate treatment
• Disparate impact
• Harassment (including sexual harassment)

How Discrimination is Proven

• Direct evidence ("smoking guns")
• Circumstantial evidence
• Statistical/numerical evidence

Specific Laws/Rules Regarding Employment Termination

• "Employment at-will"
• Public policy discharge
• Implied contracts
• Whistle-blower laws

Labor Standards Laws

• Fair Labor Standard Act (wage-hour, overtime, child labor)
• Occupational Safety & Health Act
• Family & Medical Leave Act

Labor Law - The National Labor Relations Act

Miscellaneous

• Worker's Compensation
• COBRA
• ERISA
• WARN
  

Potential Personal/Individual Liability of the Manager/Supervisor

Safety and Security Issues in Today's Workplace

Employee Selection: Hiring and Interviewing Employees

• How to avoid costly hiring mistakes
• What to look for
• What not to ask
• Negligent hiring
• Objective vs. subjective criteria
• Workplace diversity issues
• Employee orientation
• Drug testing/medical evaluations

Managing, Training and Supervising Employees

• What is/is not "harassment" on the job
• The importance of good communication
• Negligent retention/supervision
• Job assignments/onerous work/overtime
• Employee safety
• Job accommodation/pregnancy/family-medical leaves
• Employee privacy/electronic monitoring
• Drug and alcohol policies/practice
• Investigating/reporting employee complaints
• The supervisor or manager who keeps notes, a diary, or a notebook about his/her employees

Evaluating/Appraising Employees

• Importance of the evaluation in litigation/employee relations
• The biggest obstacles to honest, accurate evaluations
• How to correct performance/conduct problems
• The self-appraisal as an important management tool
• How to say what you mean on an evaluation

Employee Discharge and Discipline

• A detailed checklist for supervisors and managers to reduce the likelihood of "wrongful discharge" and/or claims of discrimination
• Unemployment claims
• Requests for a job reference/defamation risks

Hiring Costs: Contain & Reduce

• Calculate the cost of a hiring error
• Determine your average cost per hire

Applying Time Tested and Effective Job Analysis

• Gain a thorough understanding of the job you are filling
• Define the critical competencies required to perform the job effectively
• Easy-to-use tools and tips for developing or revising job descriptions

Creating Sourcing Strategies

• Understand the Labor Market and it's influence on your long and short term hiring strategies
• Internal sourcing
• External sourcing
• Develop a sourcing plan
• Measure the effectiveness of your plan

Competently Select the Right Candidates

• Plan the interview: types and strategies/interview model
• Create and use an interviewing guide
• Develop questions that measure competencies
• Use probing questions
• Effective listening techniques
• Multi-rater evaluation form

Applied Job Offer Acceptance Strategies

• Sell the candidate
• Create an enticing offer

Create New Hire Excitement

• Tips and strategies
• Onboarding

Compensation

Develop Your Compensation Plan and Overview

• Understand the components of compensation
• Benefit facts
• Communicate with individualized compensation summaries
• Elements of an effective plan

Job Pricing for Today's Market

• Conduct an external market comparison
• Determine internal job worth through job evaluation
• Pros and cons of various job evaluation methods
• Consider compensation trends and projections

Tools and Methods to Maintain Equity

• Conduct compensation self-assessments
• Median compensation analysis, average compensation analysis
• Average compensation analysis

Ensure Lawful Pay Practice Compliance

• Exempt or non-exempt classification
• Equal pay self-audit
• Employee versus independent contractor
• Independent contractor agreements

Proactive Performance Management and Strategies

• Performance management process and timeline
• Performance planning and goal setting
• Eliminate "fuzzy" goals
• Performance Appraisals

Training the Trainers

Develop Targeted, Effective Training

• Analysis-define what is to be learned: organizational/task/individual
• Design-specify how learning will occur
• Development-author and producing results
• Implementation-deliver the instruction
• Evaluation-determine program effectiveness

Apply Adult Learning Styles in the Classroom

• Understand how adults perceive and process new information
• Design programs that address varied learning styles

Enhance Learning and Retention

• Tips and methods for program content retention
• Utilize individual learning plans
• Support ROI

Maximize Room Setup

• Compliment topic delivery
• Engage participation through participant centered learning

Effectively Manage the Classroom

• Presentation tips
• Effective use of questions
• Manage disruptive participants
• Techniques for working with strong emotions

Debate: Why Should HR Continue to Exist?

Seeing HR as a Whole

• Understanding HR from different perspectives
• Mindmapping an Integrated HR

Strategic Thinking and Decision-Making

• Assessing External and Internal Environments
• Making the Vision for HR explicit
• Selecting an HR delivery strategy to achieve the vision
• Aligning HR
• Being invited to strategic decisions

Creating a Culture of Performance

• Applying the 4-Box Change Model
• Planning for change in HR
• Improving HR Performance